Bring customer journeys
closer to your agile workflow

One of the promises of the Agile manifesto is to work customer-centric. In reality, too many teams focus on features first. TheyDo bridges the gap between customer needs and requirements.

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Missing the customer in your stories?

Link real opportunities from your customer journeys to your favourite project management tools.

TheyDo Complete Agile Customer Journey Overview

Create a single source of truth

Every engineer wants to build great things, if you align customer goals with engineering, magic happens.

Align engineering with customer goals

The journey is based on customers, with TheyDo you reveal what is important to work on and why.

Streamline communication

When everyone speaks the language of the customer, it’s easy to get in sync.

How does it work?

TheyDo let’s you capture opportunities across the customer experience. By analogy these map onto Epics. TheyDo also lets your teams capture ideas and track validation. Once ideas get shipped, great teams close loop and update the customer journeys.

Remote Collaboration Within Your Customer Journeys

Product manager → Journey manager

Modern product managers think in journeys. TheyDo helps you to align both worlds.

need based hierarchy theydo

Product hierarchy → Journey hierarchy

Your customer experience depends on how well products fit into their journey.

Manage Opportunities in Your Journeys

Capture opportunities in journeys

In TheyDo, journey owners capture opportunities and problems to solve.

Manage your Customer Journey Opportunities

Align with product management

Track ownership and close the feedback loop to the customer journey.


Send your product managers our way

If you already work with customer journeys, you are ready to accelerate. Our team is here to help you embed journeys into your process.

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Uses Asana  Software
Uses Azure DevOps
Uses Clubhouse Software