The what TheyDo blog

Future-forward perspectives on customer journeys, CX, personas and customer-centric collaboration from home

Webfleet Solutions is standardising CX across Europe

Since TomTom Telematics rebranded its B2B into Webfleet Solutions, following the company’s acquisition by Bridgestone, the fleet management solution is on its way to becoming Europe’s top customer-centric choice.

Customer stories

In this new webinar series by TheyDo & Essense, we put companies in the spotlight that have adopted customer-centric changes in 2020 to enable collaboration and innovation, even while remote.

Webinars

Here are the 5 vital steps to create personas that actually work, explained in a way you never heard before.

Tools & Methods

Customer stories

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Webfleet Solutions is standardising CX across Europe

Since TomTom Telematics rebranded its B2B into Webfleet Solutions, following the company’s acquisition by Bridgestone, the fleet management solution is on its way to becoming Europe’s top customer-centric choice.

Customer stories

Innovation

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The fundamental flaw of Design Thinking and how to fix it

Design Thinking is incredibly hard to scale. Especially across vertical process-oriented organisations. So what can you do about it?

Innovation

Tools & Methods

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Persona template

Here are the 5 vital steps to create personas that actually work, explained in a way you never heard before.

Tools & Methods

Redefining Customer Journey Management

In this new webinar series by TheyDo & Essense, we put companies in the spotlight that have adopted customer-centric changes in 2020 to enable collaboration and innovation, even while remote.

Webinars

Watch the recording to hear how the landscape of CX is rapidly changing. The customer-centric transformation is accelerating teams and organisations everywhere.

Webinars