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Scale your journey-centric way of working

Learn how to scale a journey-centric way of working in this webinar.

About this webinar

In this webinar, co-founder Martin Palamarz and CX lead Kaspar Kazil will walk you through the essential steps of scaling a customer-centric way of working:

1. How to: create top-down support.
2. How to: re-organize teams and define roles.
3. How to: break down silos and standardize workflows.
4. How to: set the KPIs that measure what matters.b

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