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TheyDo powers customer-centric collaboration at large organisations around the globe, from corporates to agencies and consulting firms to internet companies.

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TheyDo Customers

Case studies

Learn how customers get value from TheyDo.


Since TomTom Telematics rebranded its B2B into Webfleet Solutions, following the company’s acquisition by Bridgestone, the fleet management solution is on its way to becoming Europe’s top customer-centric choice.

Customer stories

What CX experts say

Makers and managers collaborate remotely on a better customer experience.

Marloes Bos

B2B Marketer at bol.com

"TheyDo enables us to align our understanding of our partners and reveal what to do next and why."

Selma Loor

Sr. CX Strategist Webfleet

"I can easily save 2 large presentations per month"

Jasper van Heusden

Strategy at E+

"We avoid a lot of opinions when our journeys are based on real customer insights."

Jeroen Nas

Founder VEMT

"Shortening the sales cycle by about 40% means cutting months of valuable time."

Deepak Birdja

UX Designer at Randstad

"It’s easy to understand our candidates and their journeys when the qualitative data comes to life in TheyDo”

Ghislaine Prins

Global Marketing Director Randstad

"TheyDo helped us in redefining our entire way of working by placing our candidates in the center of everything we do, globally."

How ‘Journey Excellent’ are you?

Each organisation is different, and each team needs different things in their path towards journey excellence. Find out where you are and what to do next.

Do the maturity scan
Do the maturity scan

You believe

  • 1

    Starting from the customer journeys is essential

  • 2

    Personas streamline team communication

  • 3

    Customer Experience is a crossfunctional effort

  • 4

    Talking to real customers should be common practice

  • 5

    Big data tells you what, people tell you why