Design Thinking + the internet.

Scale creative problem solving with digital design thinking. 

Find the right
problems to solve

Find the right problem using your customer journey. Highlight exactly where the most important problems are.

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Start with defining your
business challenge

Connect or map
your customer
journey

Create a new customer journey from scratch or connect an existing journey to solve your challenge.

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Highlight the right
customer problems

Find the right problem using your customer journey. Highlight exactly where the most important problems are.

More about customer types

Know what to
focus on and why

Look at the problem from the customer’s perspective. Identify the gap and know what to do.

✓ Get customer’s perspective
✓ Compare business goals
✓ Track progress
✓ Collaborate with your team

Prioritize what
to work on next

Once you have found the right problem it becomes much easier to generate ideas so solve it.

✓ List all your ideas
✓ Rank in line with customer needs
✓ Track what’s validated
✓ Build a repository of ideas

Trusted by these customer centric companies.

Bridgestone_logo Created with Sketch.

TheyDo helped us redefining our entire way of thinking about segmentation, by focussing on customer needs instead of clicks.

Marc Liem Brand Activation Manager B2B

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Map and present beautiful customer journeys.

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