Go from mapping to management
Unlock business and customer alignment with journey management at the heart of your operation.
5 building blocks to create links across journeys
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Centralize customer insights
Bring customer knowledge together in a journey-centric hub for all teams. - tile
Link insights across journeys
One of TheyDo's super powers is to reveal how one insight can be based on many journeys. - tile
Reveal which pains impact experience
Create overview of big and small pains, across all your journeys.
Standardize your journey work
Create clarity across teams
Structure a journey hierarchy
Consistent tags and taxonomy
Scale with journey templates
Reveal top customer needs
Uncover hidden Opportunities in your journey research—use the Opportunity Matrix to track opportunities across all your organization’s journeys. Winning buy-in is easy when everyone sees what you see.
Track impact across teams
Achieve customer-centricity by getting your team on the same page about how their part of the work resolves customer needs.
Link Solutions with business value
Integrate with PM tools
Track metrics in journeys
Features for teams that organize at scale
Libraries
Filter and manage all Insights, Opportunities, or Solutions created across your organization.
Custom lanes
Create a vertical structure to compare different variations of journeys.
Custom types and statuses
Create a standardized approach to labeling Opportunities and Solutions.
Notifications
Track activity and get notifications about what happened.
Live collaboration
Everyone works together in sync with no save button required.
Comments and @mentions
Give everyone an update on who is doing what and where.
Templates
Create standardized templates for a simple start every time. *Community templates coming soon!
Integrations
Two-way sync between TheyDo and Qualtrics, Expoints, Jira & Azure DevOps. *More integrations coming soon.