New to TheyDo?
- What is Journey Management?
- What is TheyDo?
- TheyDo’s guide to many-to-many relationships
- Setting yourself up for Journey Management
Journey Management Fundamentals
- Intro to the Journey Management workflow
- ⬥⬦⬦Problem Discovery
- ⬦⬥⬦Solution Discovery
- ⬦⬦⬥Solution Development
- Intro to Journeys
- Marking a moment of truth
- Presenting Journeys with TheyDo
- Make empathy arcs to show the emotional journey
- Intro to Personas
- What are Personas and how to use them?
- Creating Personas
- Organizing Personas
- Using Personas in Journeys
- Intro to Opportunities
- How to make your opportunities as inspiring as possible
- Prioritizing Opportunities
- Creating an opportunity and solution repository
Create a Journey Framework
Turn a customer lifecycle into a framework of interconnected journeys.3 Guides
Learn the pros and cons of the three different types of journey frameworks to decide which level of complexity is best for your organization.
Learn how to setup a journey framework in minutes - not weeks.
Learn how to organize and prioritize opportunities and solutions across journeys.