Path 3 Back to overview

Create a Journey outline

Sounds obvious, right? But it really works. Using familiar labels for the phases of a journey helps to quickly get everyone in your business on the same page.



Persona actions, moods, tags, and lots of other details... there's a long list of the types of content you can capture in TheyDo. This video guide shows you what you can store in a TheyDo step and how.


Context matters. Capture customer insights in the right place of a journey brings clarity to your team. Steps in TheyDo contain all the key information about what happens, for who, and why.