Sounds obvious, right? But it really works. Using familiar labels for the phases of a journey helps to quickly get everyone in your business on the same page.
Create a Journey outline
Persona actions, moods, tags, and lots of other details... there's a long list of the types of content you can capture in TheyDo. This video guide shows you what you can store in a TheyDo step and how.
Context matters. Capture customer insights in the right place of a journey brings clarity to your team. Steps in TheyDo contain all the key information about what happens, for who, and why.
Make your journey actionable by highlighting a moment of truth.