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Journey Management in a nutshell

Get a quick overview of how managing Journeys across the customer experience works. Learn how opportunity prioritisation helps to align business and customer goals.



More on Journey Management

TheyDo journeys let you cluster steps together to reveal opportunities. No need to make big Powerpoint presentations. Simply show each opportunity in the journey.


Persona actions, moods, tags, and lots of other details... there's a long list of the types of content you can capture in TheyDo. This video guide shows you what you can store in a TheyDo step and how.


Learn how to create a professional customer journey from scratch with this step-by-step video.