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Pushing solutions to Jira or Azure DevOps

Pushing solutions to Jira or Azure DevOps

Solutions help you to capture and prioritize ideas or concepts for new features, products, and services. This guide explains how to synchronize them to your back-end.

If you enable our integration with Jira Cloud or Azure DevOps, you’ll be able to synchronize your solutions to your backlog, and the other way around.

Synchronizing solutions with Azure DevOps

You can synchronize with Azure DevOps in two ways: from TheyDo to Azure DevOps, and the other way around. It’s as simple as pushing solutions as new work items in DevOps, or linking existing work items to TheyDo solutions.

Pushing a solution to Azure DevOps as a new work item

To push a solution to Azure DevOps as a new work item, navigate to the solution you want to push and click Link to Azure DevOps.

You’ll be prompted to select the Azure DevOps project (with the default project as a default) and what issue type you want to create.

Below you’ll see the preview of what the work item will look like in Azure DevOps.

When you press Push the work item will be created with the Title and Description of the solution.

Linking a solution to an existing Azure DevOps work item

You can also link a solution to an existing Azure DevOps work item. To do this click on Link to Azure DevOps and navigate to the Link to existing tab.

You can search for the work item (title or number) and select it.

If you have two-way synchronization on, you’ll have to choose which source should be leading. This is the title and description that we’ll use to overwrite the other.

If you don’t have 2-way sync on, you can still choose to overwrite one of the two sources, and it’s possible to choose to not synchronize them (so the title and description stay the same for both issues). After this initial sync, the title and description will once again be separate.

Note: Synchronization of statuses is separate from this, and when configured will always happen, regardless of whether 2-way sync is on or not.

When you press Link the work item will be linked to the solution, and if you chose to have one source overwrite the other, then this will be done.

Synchronizing solutions with Jira work items

You can synchronize with Jira in two ways: from TheyDo to Jira, and the other way around. It’s as simple as pushing solutions as new issues to Jira, or linking existing epics, features or stories in Jira to TheyDo solutions.

Pushing a solution to Jira as a new issue

To push a solution to Jira as a new issue navigate to the solution you want to push and click Link to Jira

You’ll be prompted to select the Jira project (with the default project as a default) and what issue type you want to create.

Below you’ll see the preview of what the issue will look like in Jira.

When you press Push the issue will be created with the Title and Description of the solution.

Link a solution to an existing Jira issue

You can also link a solution to an existing Jira issue. To do this once again click on Link to Jira and navigate to the Link to existing tab.

You can search for the issue (title or number) and select it.

If you have enabled two-way synchronization, you’ll have to choose which source should be leading. This is the title and description that we’ll use to overwrite the other.

If you don’t have 2-way sync on, you can still choose to overwrite one of the two sources, and it’s possible to choose to not synchronize them (so the title and description stay the same for both issues). After this initial sync, the title and description will once again be separate. Synchronization of statuses is separate from this, and when configured will always happen, regardless of whether 2-way sync is on or not.


When you press Link the issue will be linked to the solution, and if you chose to have one source overwrite the other this will be done.



Continue exploring

With solutions, you capture ideas or concepts for new or existing features, products, or services. This guide gives you a first intro to help you get started.

Solutions help you to capture and prioritize ideas or concepts for new features, products, and services. This guide explains how to make the most out of solutions in TheyDo.

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