Data Subprocessors

To support the delivery of our Services, TheyDo may engage and use data processors with access to certain Customer Data or Personal Information. This page provides information about each Subprocessor.

Please email [email protected] if you have any questions.

AWS

aws.amazon.com

Location: Ireland.

Data security certifications: Privacy Shield, ISO27001, SOC3.

Data processed: All user content.

Use: Cloud service provider.

Auth0

auth0.com

Location: Germany.

Security certifications: ISO27001, SOC 2 Type II, ISO27018, HIPAA BAA, Privacy Shield, Gold CSA STAR, PCI DSS.

Data processed: Username, email.

Use: Identity management.

Datadog

datadoghq.com

Location: Germany.

Security certifications: ISO27001, SOC 2 Type II, Gold CSA STAR, ISO27017, ISO27018.

Data processed: Email, usage data.

Use: Payment processing and subscription management.

Heap

heap.io

Location: United States.

Data security certifications: ISO27001, SOC2 Type II.

Data processed: Email, usage data.

Use: App analytics.

Heroku

heroku.com

Location: Ireland.

Data security certifications: ISO27001, ISO27017, ISO27018, SOC3.

Data processed: All user data.

Use: Cloud service provider.

Intercom

intercom.com

Location: United States.

Data security certifications: SOC2 Type II, Privacy Shield, CSA.

Data processed: User name, email.

Use: Customer support service provider.

Mailchimp

mailchimp.com

Location: United States.

Security certifications: SOC2 Type II, Privacy Shield.

Data processed: User name, email.

Use: Email marketing.

Mailgun

mailgun.com

Location: Germany.

Security certifications: Privacy Shield.

Data processed: User name, email.

Use: Transactional emails.

Typeform

typeform.com

Location: United States.

Security certifications: Privacy Shield.

Data processed: User name, email.

Use: Recurring customer satisfaction survey, onboarding calls.

Stripe

stripe.com

Location: United States.

Security certifications: PCI, Privacy Shield.

Data processed: Billing contact name, email, address, card details.

Use: Payment processing and subscription management.

Sentry

sentry.io

Location: United States.

Security certifications: SOC2 Type I, HIPAA, Privacy Shield.

Data processed: Session data.

Use: Error reporting.