Data Subprocessors
To support the delivery of our Services, TheyDo may engage and use data processors with access to certain Customer Data or Personal Information. This page provides information about each Subprocessor.
Please email [email protected] if you have any questions.
AWS
Location: Ireland.
Data security certifications: Privacy Shield, ISO27001, SOC3.
Data processed: All user content.
Use: Cloud service provider.
Auth0
Location: Germany.
Security certifications: ISO27001, SOC 2 Type II, ISO27018, HIPAA BAA, Privacy Shield, Gold CSA STAR, PCI DSS.
Data processed: Username, email.
Use: Identity management.
Datadog
Location: Germany.
Security certifications: ISO27001, SOC 2 Type II, Gold CSA STAR, ISO27017, ISO27018.
Data processed: Email, usage data.
Use: Payment processing and subscription management.
Heap
Location: United States.
Data security certifications: ISO27001, SOC2 Type II.
Data processed: Email, usage data.
Use: App analytics.
Heroku
Location: Ireland.
Data security certifications: ISO27001, ISO27017, ISO27018, SOC3.
Data processed: All user data.
Use: Cloud service provider.
Intercom
Location: United States.
Data security certifications: SOC2 Type II, Privacy Shield, CSA.
Data processed: User name, email.
Use: Customer support service provider.
Mailchimp
Location: United States.
Security certifications: SOC2 Type II, Privacy Shield.
Data processed: User name, email.
Use: Email marketing.
Mailgun
Location: Germany.
Security certifications: Privacy Shield.
Data processed: User name, email.
Use: Transactional emails.
Typeform
Location: United States.
Security certifications: Privacy Shield.
Data processed: User name, email.
Use: Recurring customer satisfaction survey, onboarding calls.
Stripe
Location: United States.
Security certifications: PCI, Privacy Shield.
Data processed: Billing contact name, email, address, card details.
Use: Payment processing and subscription management.
Sentry
Location: United States.
Security certifications: SOC2 Type I, HIPAA, Privacy Shield.
Data processed: Session data.
Use: Error reporting.