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customer-centric

The Free plan enables you to experience the power of visual collaboration firsthand: with unlimited team members, 3 customer journeys, and access to all our features. Basically we believe every team should be able to start organizing customer experience on their own terms. Once you get to your 4th journey, we believe the return on investment is a no-brainer so that’s where the Paid plan starts.

When you sign up, you’re on the Free plan
by default. The Free plan is designed for
teams just starting out with journey mapping: you can invite as many team members and create as many personas as you need, but only 3 journeys will be editable. Once you need more journeys or Workspaces, check out our Pro or Enterprise plans.

Yes. You can choose to pay via invoice when creating an annual subscription worth more than €2.000 / year.

We use industry-standard cloud infrastructure along with extra safeguards to ensure your data remains secure. Security →

These are users who contribute and analyze data in TheyDo, like researchers, designers, and product managers.

These are users who can read and see all your data and insights but can’t edit. However, the viewers can add comments on all data. You can have unlimited viewers and assign them to different Workspaces.

You have total control of your billing so that there are no surprises. You can assign Admins and Contributor roles to every user in your Organization. They can invite other users to join your Organization. For every user in the Pro plan you add, you will get a notification about a prorated fee. Once you accept it, invites are sent out.

Simply invite clients and external partners as Viewers. Viewers can see everything in your Workspace, but cannot edit the content. Another way to share your work is by selecting “share” inside a  Journey to create a share link everyone with that link can view.