First, you explore TheyDo in its full glory. Once you get to the point where you know this will work for you and your organization, TheyDo offers 3 simple plans.
Setup TheyDo and explore all features in its full glory. Unlimited users, free up to 3 journeys
For teams or individuals starting out with journey mappingChoose Pro
- Unlimited journeys
- Unlimited viewers
- 1 Journey framework
- 1 Workspace
For organizations looking to standardize customer journey managementChoose Business
- 3 workspaces
- 3 frameworks
- Integrations (Jira, DevOps)
- Workspace admins
For complex organizations needing advanced security and customizationTalk to sales
- SSO (SAML)
- Advanced security
- Guided training Programs
- Admin controls
- Custom Invoicing
- Volume discounts
- Training programs
Working with clients?
For small teams of experts looking to create a source of truth
- Everything in Business
- Custom workspaces for clients
- Free viewers
All features and compare plans
Answers to common questions about pricing and billing.
The Free plan enables you to experience the power of visual collaboration firsthand: with unlimited team members, 3 customer journeys, and access to all our features. Basically we believe every team should be able to start organizing customer experience on their own terms. Once you get to your 4th journey, we believe the return on investment is a no-brainer so that’s where the Paid plan starts.
When you sign up, you’re on the Free plan
by default. The Free plan is designed for
teams just starting out with journey mapping: you can invite as many team members and create as many personas as you need, but only 3 journeys will be editable. Once you need more journeys or Workspaces, check out our Pro or Enterprise plans.
Yes. You can choose to pay via invoice when creating an annual subscription worth more than €2.000 / year.
We’re ISO 27001 certified, using industry-standard cloud infrastructure along with extra safeguards to ensure your data remains secure. Security →
These are users who contribute and analyze data in TheyDo, like researchers, designers, and product managers.
These are users who can read and see all your data and insights but can’t edit. However, the viewers can add comments on all data. You can have unlimited viewers and assign them to different Workspaces.
You have total control of your billing so that there are no surprises. You can assign Admins and Contributor roles to every user in your Organization. They can invite other users to join your Organization. For every user in the Pro plan you add, you will get a notification about a prorated fee. Once you accept it, invites are sent out.
Simply invite clients and external partners as Viewers. Viewers can see everything in your Workspace, but cannot edit the content. Another way to share your work is by selecting “share” inside a Journey to create a share link everyone with that link can view.